FAQ
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For a “dinner-show”, please come between 6.45 pm and 7.30 pm. End at 11 pm.
For the “9 pm show”, please come between 8.30 pm and 8.45 pm. End at 11 pm.
For the “11 pm show”, please come between 10.30 and 11.00 pm. End at 1 am.
For the “1pm lunch-show”, please come from 12.45 pm.
For the “2.45 pm show”, please come between 2 pm and 2.30 pm.
The show last 1:45 depending on the attractions on stage.
The seating plan is prepared each day, in order to provide you with the best possible service, which explains why we are unable to inform you of your table number in advance.* When you arrive, you will be shown to your table by our Maître d’.
*With the exception of the special event on 31 December.
CHILDREN
There are two types of reduced rates for children under 12.
For the dinner-show: you can book directly online by selecting the children’s menu available for children under 12 years old. You may be asked to provide identification.
For the show only: you can book directly online by selecting the child’s ticket available for children under 12 years old. You may be asked to provide identification.
For further information, you can contact the booking service by phone at +33 1 53 09 82 82 or by e-mail at reservation@moulinrouge.fr.
No alcoholic beverages will be served to children under the age of 18.
Please note : Our show is for all ages. Children are accepted from age six (6) and must be accompanied by an adult. Please note, however, that the “Féérie” show includes passages with nudity.
PEOPLE WITH DISABILITIES
The Moulin Rouge offers special access for people with reduced mobility. In order to help you prepare for your visit, please contact us beforehand by e-mail at reservation@moulinrouge.fr or by phone at +33 1 53 09 82 82.
The Moulin Rouge provides a hearing aid via WI-FI, so that all our customers can fully enjoy our show.
For that, it is necessary to download the “Sennheiser Mobile Connect” App for free from the Apple App Store or Google Play, the installation will start automatically after download. All you have to do is to connect your headphones and connect to the WI-FI MobileConnect network (WI-FI settings of your device), adapt then the audio signal to your own needs. Welcome to the Moulin Rouge universe!
ANIMALS
Animals are not accepted into the Moulin Rouge’s establishment, except for guide dogs for blind people or assistance dogs, assisting people holding an invalidity card and a priority card for people with disabilities, in accordance with the regulations in force.
It is specified that emotional support dogs (or any other animal) are not accepted within the Moulin Rouge.
CAR PARKS
Get an exclusive tariff for parking your car while spending an evening at the Moulin Rouge under our partnership with the Clichy Montmartre car park.
Pre-booking required at :
Car park Clichy Montmartre
Choose the “Forfait Moulin Rouge” for the Parking Time.
CLOAKROOM & DRESS CODE
Yes. This service is charged at a rate of 2€ per item placed.
It is strongly recommended for coats.
The backpacks, suitcases and other voluminous luggage except small handbags will not be accepted neither inside the theatre or in the cloakroom.
Elegant attire required (tie and jacket not mandatory): no shorts, no short-pants, no flipflops, no running shoes, no sportswear and no open shoes for Gentlemen.
We will ask you to remove your hat or cap when you enter the venue.
TICKETS
Tickets issued cannot be bought back, refunded or exchanged. If a show is cancelled by Moulin Rouge, refund requests should be sent to the Moulin Rouge Box Office, 82 Boulevard de Clichy, 75018 Paris – France, or to the following e-mail address: reservation@moulinrouge.fr within 6 months of the cancellation. (Art. 2.4 of the GTCs).
You can also present your ticket on your smartphone, or contact the Box Office by telephone, on +33 1 53 09 82 82, or by e-mail, at the following address: reservation@moulinrouge.fr. If contacting us by e-mail, it is important to include as many details as possible (booking number, name of the person indicated on the booking, number of seats purchased, and the date and time of the show).
GIFTS & SOUVENIRS
There is a shop for our customers inside the Moulin Rouge, open when you arrive and after the show. If it is very busy, Moulin Rouge products are also available from our on-line shop (www.moulinrougestore.com)
The DVD of the show is only available in our customers shop within the Moulin Rouge.
The CD is available in all our shops and on our website.
SHOW
For copyright and security reasons it is strictly forbidden to photograph, film or record all or part of the Moulin Rouge theatre and the show.
As a souvenir of your evening, a team of professional photographers is available to take photographs of you inside the Moulin Rouge theatre
PROGRAMME
The Management reserves the right to modify the program.
On-site beverages & tobacco
We inform you that the Moulin Rouge is a non-smoking establishment: entrance, hall, performance hall … Electronic cigarettes are not allowed.
Yes. Consumption and service will however be interrupted for the duration of the show.
COVID-19 SANITARY PROTOCOL
As of March 14th 2022, the presentation of a vaccination pass is no longer needed to enter the Moulin Rouge.
Wearing a mask within the Moulin Rouge is no longer mandatory but remains recommended for vulnerable people.
The situation being susceptible to change, we invite you to consult the government website via the following link before coming to the Moulin Rouge: https://www.gouvernement.fr/en/coronavirus-covid-19.
Security measures
In view of the events which took place in Paris on Friday, November 13, 2015, the Moulin Rouge has increased the measures already in place for public safety.
We thank you in advance for agreeing to submit to the control of our security agents, guaranteeing you that everything has been implemented so that these measures do not disturb your evening in any way.
Anyone who refuses to comply may be prohibited from entering the performance hall.
PLEASE NOTE: Luggage and travel bags are no longer allowed in the cloakrooms
Be assured of our commitment to offer you a quality show in a festive atmosphere.
For any further information, we invite you to contact our reservation department +33 1 53 09 82 82.
We wish you in advance an excellent evening, and thank you for your understanding.